White gradient.png
SPECIALIZING IN

Building Human Capital & Creating a Better Customer Experience

 

What We Do

In Right Standing are human capital and customer experience experts based in Atlanta, Georgia. We consult with companies who are seeing less than optimal conversion rates or customer reviews. We evaluate your user interface and the user experience, determine areas for improvement, and deliver a custom solution that will translate into more sales and happier customers.

CUSTOMER EXPERIENCE

In Right Standing reviews all of your online processes and procedures, as well as your complete digital presence. We identify areas for improvement and potential compliance weak points.

CUSTOMER SERVICE TRAINING

After completing your customer experience and online audit, In Right Standing will design a tailored customer service solution to bring your service level to where it needs to be.

Meeting
off%20white%20gradient_1_edited.png

Core Industries We Serve

Aviation

Retail

Banking

Nonprofits

Food Service

Real Estate

Hotels

WHO WE ARE

In Right Standing 

Jada L. Cofield has a wealth of experience in the customer service industry spanning over 25 years. She has set an incredibly strong track record in customer service/experience, auditing, building human capital, team building, and solving problems emerging from customer dissatisfaction and underperforming teams. The Founder & CEO of In Right Standing LLC and a published author, Jada, is a highly sought-after speaker, an acclaimed trainer in leadership and service, and a renowned strategist. 


Book a complimentary consultation with Jada today and transform your business for the best.

JADA L. COFIELD 
OWNER
 
Office
off%20white%20gradient_1_edited.png
off white gradient_1.png

Optimizing

Human Capital in

an Automated World.