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SPECIALIZING IN

Building Human Capital & Creating a Better Customer Experience

 

What We Do

In Right Standing are human capital and customer experience experts based in Atlanta, Georgia. We consult with companies who are seeing less than optimal conversion rates or customer reviews. We evaluate your user interface and the user experience, determine areas for improvement, and deliver a custom solution that will translate into more sales and happier customers.

CUSTOMER EXPERIENCE

In Right Standing reviews all of your online processes and procedures, as well as your complete digital presence. We identify areas for improvement and potential compliance weak points.

CUSTOMER SERVICE TRAINING

After completing your customer experience and online audit, In Right Standing will design a tailored customer service solution to bring your service level to where it needs to be.

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Core Industries We Serve

Aviation

Retail

Banking

Nonprofits

Food Service

Real Estate

Hotels

WHO WE ARE

In Right Standing 

Jada specializes in building Employee & Customer Loyalty.  With her experience in crafting customer appreciation, employee loyalty programs and strategies, Jada is now pushing to the forefront of the field and employing her cutting-edge techniques to a variety of industries and sectors. 

JADA COFIELD 
OWNER
Office
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Optimizing

Human Capital in

an Automated World.

 

Testimonials

Jada is a woman of integrity and principle. Every life she touches will be the better for having met her.

Retired Major Rebecca Y. Brown, Clayton County Police Department

Truly an angel in disguise, Jada's attention to detail, patience, humor and gentle ways, make her a rare personality in customer service!

CH (CPT) Kevin T.M. Peek ,United States Army

Jada is enthusiastic, capable & completely devoted to the success of the task at hand. She can make even the shyest person feel at ease.

Mark W. Spicer, CEO & Founder Bluesky Airways

Jada's pleasant and cooperative attitude was refreshing, as I don't always encounter such in handling projects with other vendors.

Robyn Cornell, IT Project Manager  Operations Hartsfield Jackson Atlanta International Airport

Jada is a beautiful and powerful gift of wisdom. Tied with a ribbon of joy to cherish for a lifetime.

Denise Armstrong, Actress

Jada demonstrates compassion and understanding, while maintaining consistent expectations for those she teaches, her impact is lasting.

AP Lisa Howe, GA, Board of Education

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Our Podcast

  • In Right Standing YouTube
  • In Right Standing Pinterest
 

Contact Us

00+1+ 678-697-7571 | hello@inrightstanding.com